An Approach to Support the Performance Management of Public Health Authorities using an IT based Modeling Method

In this paper we describe a modeling method for supporting performance management by building upon the current challenges of public health authorities. Through focusing on the performance management requirements of national competent authorities (NCA) that fulfill several duties in regard to the marketing authorization of medicinal products, we derive a modeling language, an according modeling procedure and mechanisms and algorithms. Thereby, particular requirements in regard to the compliance to legal regulations, the competition of NCAs within the European Union, the allocation of resources under uncertainty, and the specific human resource requirements of NCAs have to be taken into account. The modeling language is formally described using a meta model based approach and implemented on a meta modeling platform. For the evaluation, the modeling method has been applied in a scientific study with the Austrian national competent authority AGES PharmMed.